Raj Sharma just booked Seabreeze Resort for 3 nights
2 minutes ago · Goa
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Live v3:
32 new bookings · GST filing due Apr 11 ·
⚡ 4 inventory items critically low ·
WhatsApp Bot: 4 direct bookings closed ·
Solar array generating 58 kWh today 🌱 ·
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The All-in-One Hospitality Intelligence Platform
One Platform. Every Hospitality Vertical.
From luxury resorts and boutique hotels to rooftop bars, destination weddings, spas, and fitness studios — city360.directory Hospitality manages bookings, operations, guests, revenue, and AI insights across your entire hospitality empire.
🖠Travels & Tours
🨠Hotels & Hostels
🌴 Resorts & Villas
🽠Restaurants
🸠Nightlife & Bars
💆 Spas & Saloons
💪 Gyms & Fitness
💠Weddings
🎪 Events & Venues
12K+
Properties Listed
₹840Cr+
Bookings Processed
17 Modules
Full Platform v3
94.2%
AI Forecast Accuracy
Live Occupancy
94.3%
Weekend forecast · All properties
Revenue Today
₹18.4L
↑ 23% vs last Saturday
Pending Check-ins
47 Guests
Next 3 hours · Auto-notified
AI Upsell Alerts
12 Opportunities
Spa upgrades · Room upgrades
Destination
Check-in · Check-out
Guests · Rooms
Budget / Night
Scanning Goa properties
Checking availability
Comparing prices
AI matching
🤖
AI Match: Based on your criteria, 24 properties available in Goa for Mar 22–25. Beachfront villas are 34% booked out — book now to lock in rates. Best value: ₹4,200/night avg.
24 properties found
Best Match
Price ↑
Rating
Distance
12K+
Properties Onboard
9
Hospitality Verticals
₹840Cr+
Bookings Processed
48 Cities
India + 12 Countries
2.4M+
Happy Guests
4.9★
Platform Rating
🖠Property Discovery
Discover Exceptional Properties
From beach shacks to 7-star palaces — find and manage every hospitality vertical in one place.
Package creation, guide management, vehicle tracking, customer itineraries, and multi-day booking with payments.
Tour package builder & pricing
Guide & driver assignment
Vehicle GPS tracking
Itinerary sharing (guest app)
B2B agent / DMC portal
📊
Multi-Property Analytics
Portfolio-level dashboards comparing performance across every property, vertical, and location — with competitor benchmarking.
ADR, RevPAR, GOPPAR tracking
Competitor rate benchmarking
Channel performance analysis
Guest segment profitability
Demand forecasting (90 days)
🤖
AI Concierge & Chatbot
24/7 intelligent assistant that handles guest queries, makes recommendations, accepts bookings, and resolves issues.
Multi-language support (12 languages)
WhatsApp + Web + App channels
Smart local recommendations
Complaint escalation to staff
Post-stay feedback collection
💬 Customer Stories
Loved by Hospitality Leaders Everywhere
From Goa beach resorts to Delhi luxury hotels — city360.directory Hospitality powers them all.
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We manage 4 resorts in Goa and 2 luxury villas. city360.directory Hospitality was the only platform that handled all verticals — spa, restaurant, nightclub, and rooms — from one dashboard. RevPAR is up 31%.
RK
Rahul Kaul
MD — Seascape Resorts & Hospitality, Goa
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The AI dynamic pricing alone recovered its cost in the first week. We stopped losing weekend revenue to competitors pricing smarter. Guest satisfaction went from 4.2 to 4.9 stars in 3 months.
SM
Shreya Menon
Revenue Manager — The Leela Palace, Udaipur
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We do 80+ weddings a year. Coordinating 20+ vendors per event was chaos. Now everything — from RSVP to final billing — runs on one platform. We take on 30% more events with the same team.
PV
Priya Verma
Director — Vivah Weddings & Events, Mumbai
✉
🚀 Get Started Today
Start Your Free Trial
Get your entire hospitality business on city360.directory Hospitality in under 30 minutes. No credit card required.
Housekeeping, F&B, maintenance, staff, vendors, and compliance — all managed from one operations centre.
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Housekeeping
12 tasks live
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F&B / Kitchen
34 KOTs active
🔧
Maintenance
7 open tickets
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Staff & HR
48 on duty
📦
Inventory
3 low stock alerts
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Vendors
24 active vendors
📋
Compliance
1 action needed
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Energy & Utilities
IoT connected
Housekeeping Operations
AI-assigned room cleaning queue based on checkout priority, staff availability, and guest arrival times.
Rooms to Clean
12
Checkout batch
↓ 4 done
Staff On Shift
8
Floor 1–4 covered
Avg Clean Time
28 min
Per standard room
↓ 3 min vs avg
F&B & Kitchen Operations
Digital menus, table orders, KOT tracking, bar inventory, and kitchen performance — all in real-time.
Active KOTs
34
Restaurant + Room Service
Tables Occupied
18/24
75% occupancy
F&B Revenue Today
₹2.4L
↑ 18% vs yesterday
↑ 18%
🤖
AI Menu Insight: Prawn Xacuti has 94% order rate this week. Low-margin item (Veg Biryani) taking 14% of orders — consider repositioning in menu. Estimated revenue uplift: ₹18K/week.
Maintenance & Engineering
IoT-connected issue reporting with vendor assignment, SLA tracking, and cost logging.
Open Tickets
7
2 critical · 5 routine
Avg Resolution
4.2 hrs
SLA target: 6 hrs
✓ Within SLA
Cost This Month
₹84K
Maintenance & repairs
Staff & HR Management
Rostering, attendance, payroll, training, and performance — for your entire hospitality team.
Total Staff
127
Across all departments
On Duty Now
48
Current shift
Payroll (March)
₹18.4L
All staff · On track
Inventory & Procurement
Real-time stock levels for housekeeping, F&B, bar, and amenities — with automated reorder alerts.
Item
Category
In Stock
PAR Level
Reorder Point
Status
Action
Vendor Management
All supplier relationships, POs, contracts, and payment records in one place.
Compliance & Licensing
FSSAI, fire safety, liquor license, C-Form, tourism board — never miss a renewal or inspection.
Energy & Utilities Monitor
IoT-connected monitoring of electricity, water, diesel, and HVAC consumption across all blocks.
Power Today
1,240 kWh
↓ 8% vs last week
↓ 8% savings
Water Consumed
18,400 L
Per occupied room avg: 320L
DG Runtime
0 hrs
Grid stable today
✓ Good
👥 Guest Intelligence
Guest CRM & Loyalty
360° guest profiles, loyalty management, communication history, and AI-powered personalisation.
Select a guest to view full profile
📊 Business Intelligence
Revenue Analytics & Insights
Portfolio-level performance, RevPAR trends, channel analysis, and demand forecasting — across all properties.
Total Revenue (MTD)
₹4.2Cr
↑ 28% vs last month
Avg Daily Rate (ADR)
₹7,480
↑ 14% vs last year
RevPAR
₹6,840
↑ 31% AI pricing uplift
Occupancy Rate
91.4%
↑ 6% vs last month
Property Performance Breakdown
Revenue, occupancy, ADR, and guest satisfaction across all properties this month.
Property
Type
Rooms/Capacity
Occupancy
ADR
Revenue (MTD)
Satisfaction
Trend
Booking Channel Mix
Where your bookings are coming from this month.
90-Day Demand Forecast
AI-predicted occupancy for the next 90 days.
🤖
🤖 Artificial Intelligence
Generative AI Suite for Hospitality
From pricing intelligence to personalised guest communication — AI is woven into every module of city360.directory Hospitality.
📈
Dynamic Pricing Engine
AI-powered revenue optimisation
Analyses competitor rates, seasonal demand, local events, and booking pace in real-time to automatically adjust room rates — maximising RevPAR 24/7 without manual intervention.
Live Example — Mar 17 (Sunday)
📊 Ed Sheeran concert at Goa stadium detected (8km away)
→ AI increased rates by 42% for 22–23 Mar
→ Seabreeze Resort: ₹8,400/night (was ₹5,900)
→ 12 bookings in 2 hours at new rate
→ Estimated incremental revenue: ₹3.0L
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AI Copywriter & Marketing
Generate content for every channel
Instantly generate compelling property descriptions, email campaigns, social media posts, and OTA listing content tailored to your property's unique character.
Generated for: The Palm Villa · Calangute
Escape to barefoot luxury where the Arabian Sea whispers at your doorstep. The Palm Villa offers 4 sea-facing suites with private plunge pools, a personalised chef, and Goa's most secluded stretch of beach…
💬
AI Guest Concierge
24/7 WhatsApp + Web chatbot
An intelligent concierge that handles booking queries, local recommendations, complaints, and upsell offers — in 12 languages — without involving staff.
Live Conversation — Today
Guest: "Do you have a beach-facing room available for Mar 22?"
AI: "Yes! Our Beachview Deluxe Suite (₹8,400/night) is available. I've reserved it for 10 mins. Want to confirm? I'll also add our complimentary sunset cocktail package 🌅"
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Menu Engineering AI
Maximise F&B profitability
Analyses dish-level sales, margins, and order frequency to recommend menu restructuring — highlighting stars, puzzles, plowhorses, and dogs with actionable advice.
Monitor and respond to reviews on Google, TripAdvisor, MakeMyTrip, and Booking.com — with personalised AI-drafted responses that match your brand voice.
AI Draft Response — Google · 2 hrs ago
Guest wrote: "Beautiful resort but slow room service"
AI Response: "Thank you Priya for your kind words about Seabreeze! We're sorry about the service delay — we've already briefed our F&B team. We'd love to welcome you back with a complimentary dinner…"
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Upsell & Personalisation Engine
Right offer, right time, right guest
Predicts which guests are most likely to upgrade — based on booking history, preferences, and booking value — and automatically triggers targeted upsell offers via WhatsApp.
Today's Upsell Queue
👤 Mr. Sharma (Booking #4821): Anniversary stay → Couple's Spa Package (+₹4,200) — 87% conversion probability
👤 Ms. Patel (Booking #4830): Business traveller → Airport pickup + Late checkout (+₹1,800) — 73%
💎
💎 Plans & Pricing
Simple, Transparent Pricing
One platform for every hospitality vertical. Pay per property, not per feature. Start free, scale as you grow.
All plans include: OTA Sync · WhatsApp Booking · AI Chatbot · Guest CRM · Analytics · GST Invoicing · C-Form Automation
No hidden fees. No per-user charges. No setup fees. Cancel anytime.
AI-recommended rates per night · Click any date to override
High demand
Moderate
Low demand
🆠Competitor Rate Benchmarking
Live OTA rate comparison · Tonight's rates · Candolim, Goa
📊 Yield Optimiser by Segment
Revenue contribution per guest segment · AI recommendations
🔥 Demand Heatmap
Occupancy intensity by day & room type · Next 12 weeks
Low
High
🔗 OTA Channel Manager
Live inventory sync across all distribution channels · Real-time parity monitoring
🤖 AI Revenue Forecast — Next 90 Days
Machine learning model · 94% accuracy · Based on historical data, events, seasonality, OTA signals
🖥
🢠Multi-Property
Command Center
7 Properties Online
Properties Online (7)
System Status
Live Alerts
👥 Staff On Duty Now
ðŸ Live Room Status Grid
Occupied
Available
Check-out Today
Being Cleaned
Maintenance
📡 IoT Sensor Dashboard
📣 Marketing & Growth
Marketing Hub
Campaigns · Loyalty · SEO · Reviews · WhatsApp Bot · Social
📊 Campaign Performance Trend
Last 30 days · All channels combined
🆠Loyalty Tiers
📈 Points Activity
Points Redeemed / Earned — Last 6 Months
📊 Rating Distribution
🌠Source Breakdown
🤖 Bot Flow Builder
Drag & drop conversation nodes
📱 Live Preview
🌴
Paradise Resorts
â— Online
📊 Bot Stats This Month
🔠Keyword Rankings
📈 Organic Traffic
Monthly Organic Sessions — 2025
🔗 Metasearch Presence
🧠Business Intelligence
Reports & Intelligence
Automated reports · Business intelligence · AI insights · Export to PDF/Excel
🤖
AI Intelligence Summary — This Week
Revenue is up 18.4% vs last week. Seabreeze Resort is your highest performer at ₹2.1Cr MTD. AI flags: Tuesday nights are underpriced by avg ₹840 vs competitors. Loyalty redemptions up 34% — recommend a targeted upsell campaign to Platinum members this weekend.
🤖 Ask AI About Your Data
🤖
HospitalityScope AI Analyst
◠Ready · Analysing your Q1 2026 data
Suggested Questions
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Join 12,000+ hospitality businesses across India. Full platform access — Hotels, Resorts, Restaurants, Spas, Weddings, MICE and more.
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